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Locations/Hours
Locations
| Main Office | Urbandale Office |
|---|---|
| 423 East Court Avenue Des Moines, IA 50309 |
3743 86th Street Urbandale, IA 50322 |
| Phone: (515) 243-2677 | (800) 539-1621 | Phone: (515) 243-2677 | (800) 539-1621 |
| Fax: (515) 243-1143 | Fax: (515) 276-1582 |
| Monday, Tuesday, Wednesday, Friday: 8:00 a.m. - 5:00 p.m. Thursday: 9:00 a.m. - 5:00 p.m. |
Monday, Tuesday, Wednesday, Friday: 8:00 a.m. - 5:00 p.m. Thursday: 9:00 a.m. - 5:00 p.m. |
Contact Information
General Phone: Call or Text
(515) 243-2677, Toll-free: 1 (800) 539-1621
Calls will be answered during business hours and during our call center hours of:
Monday – Friday: 5:00 p.m. – 7:00 p.m. & Saturday: 7:00 a.m. – 4:00 p.m.
General Fax:
E-mail:
For Credit/Debit Card Service:
Call (515) 243-2677 or 1 (800) 539-1621
For debit card questions you may also call: 1 (866) 553-2921
For credit card questions you may also call: 1 (866) 590-7665
Credit Card Payment Address: PO Box 660493, Dallas, TX 75266-0493
Need us at a different time or place?
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- Find surcharge-free ATMs that are part of the Shazam